Welcome to Documedic Editing Solutions!

We’re glad you’ve found us, and we hope that we can come to your rescue!

When Documedic Editing Solutions was founded in 2002, our aim was simple: do an unparalleled job of perfecting clients’ written work. We committed to fulfilling this mission with impeccable standards and uncompromising integrity, which have become the hallmarks of our business. Our editors love the English language and have a facility for its grammar, punctuation, and composition. We can’t help but notice the blunders, inaccuracies, and incoherence that get in the way of writers effectively communicating their message. Our expertise, quality, and sensitivity have afforded us the opportunity to help hundreds of clients over the years, and we’d love to extend our services to you, too. Our success has been due in large part to the referrals and repeat business we get from happy clients. We pride ourselves on our exacting standards and competitive rates, and we offer a free initial consultation to new clients. Check us out — we’re confident you’ll appreciate the Documedic difference!

Testimonial

I recently completed a Master of Arts in Leadership and Training from Royal Roads University (RRU). Karen Crosby of Documedic encouraged and motivated me throughout the major project (thesis) phase of the program. Documedic went beyond the call of duty, returning drafts in a timely manner and often working weekends and nights to assist me with my deliverables. Karen brought clarity and order to my writing. I produced the meat, and she edited and organized it in a manner that enriched my message. This exceptional service allowed my thesis to be approved on the first submission. I’ve since learned that this occurs only 50% of the time, so I’m very pleased about that. Karen taught me useful lessons about writing and demonstrated exemplary ethical leadership. She’s a great leader, and I would recommend her company, Documedic, to anyone!!! (September, 2008)

Pierre Rivet, MA, Royal Roads University

Style Guides

For general editing, unless you prefer otherwise, we typically apply the benchmark guidelines of the Chicago Manual of Style. We have worked with corporate style guides — in fact have helped to create such guides — and can revise the structure, style, or mechanics of your communications to meet specific needs, such as eliminating gender bias or Canadianizing or Americanizing language.

The Eight Great

Why choose to collaborate with us? We’ll give you eight great reasons.

1. You may be losing business — and not even know it!

Savvy professionals know that to be successful in today’s information age, it’s imperative to have a message that is properly and clearly communicated. The bar needs to be set high. Your communications say a lot about you and contribute to the image you project. They indicate to readers how professional and credible you are. Unclear communications risk confusing your readers and damaging your reputation. Errors can be costly and embarrassing. Before you publish, make Documedic your first reader. We know how to find the right tone and choose the right words to enhance your professional credibility. We’ll polish your message to perfection, so that what is communicated is exactly what was intended.

2. We save you time and stress.

Working professionals are busy! Producing well-written and effective publications takes time and know-how. Employees, regardless of their position in an organization, often do not have the resources to ensure that communications bearing the corporate name are of the highest calibre. For entrepreneurs, the onus to craft the right message rests heavily on one individual. Finding the appropriate words isn’t always easy. It can be stressful and time consuming to figure out the finer points of word processing to create professional-looking documents, but since we do it all the time, we get it done quickly. Over and over we hear from clients how relieved they are to have delegated the details to us. Documedic will cut to the heart of the matter and free you up for the other important work you have to do.

3. We are cost effective.

Precious resources, both human and financial, are wasted when incorrect or inappropriate documents need to be revised or reissued. Documedic can help you get it right the first time, within your budget. Improve the quality of your communications while controlling costs: use us only when we’re needed, and rest confident in the knowledge that we’re working to exceed your expectations.

We keep costs down in three major ways:

We offer competitive rates.
We bill in 6-minute increments. We think it’s unethical to round up our time, so we don’t do it. Ever. You’ll never pay for time we didn’t spend working.
We have perfected a unique team approach to editing. One editor does the preliminary edits and another does the final read. This gives clients the benefit, expertise, and critical analysis of two editors, for no more than it would cost for one.

Testimonial

I had the privilege of working with Karen on my master’s thesis. Her editing skills were right on the money, and she did an expert job in adapting to my learning and working styles. She was professional, dependable, and was able to address my needs as the project evolved. She had that unique blend of intellectual and emotional intelligence, and she contributed in a significant way to the success of my paper! (April, 2003)

Linda Shore, MA, Royla Roads University

4. We meet our deadlines and our promises.

We know that you have deadlines, so we don’t mess around. You can count on Documedic to manage workflow so that we deliver as promised. We’ve never missed a deadline yet. Furthermore, we stand behind our work with a strong guarantee. If you find anything wrong with a document or website we’ve edited, we’ll fix whatever is needed at no additional cost. Period.

5. We work for YOU and we’re there when you need us.

Documedic editors excel at organization and detail, and we are trained in managing projects from concept to completion. We are dedicated to bringing our knowledge and experience to assist your project, however large or small. This is done in partnership with you. We firmly believe that good editing has a lot to do with flexibility and understanding. Each person, each organization, has a unique style and voice; we truly appreciate that. Documedic works with you to create a finished product that is highly readable, fastidiously accurate, and remarkably yours.

Testimonial

My entire experience was exceptional! Documedic was highly recommended to me by a co-worker. I now know why! My editor provided invaluable guidance, encouragement, timeliness, and professional editing. My deadline was met despite constraints. Thank you, Erin and Documedic! (November 2010; Royal Roads University)

Doug Odney, MA, Program Director, The City of Calgary Public Safety Communications

We offer a range of services tailored to suit the needs of your particular project, from a mentoring approach that helps to teach you good writing skills, to a final polish, and just about anything in between. We welcome questions and strive to reply to phone and email messages within one business day. In no time at all, you’ll wonder how you ever got by without us.

6. We are consumed with customer jubilation.

In our estimation, satisfaction just isn’t good enough. We want our clients to be jubilant, which encompasses many areas: work quality, responsiveness, professionalism, subject matter expertise, adherence to cost and deadlines, and continuous improvement. Check out our survey results to see how we’re doing.

Quote

Writing is easy. All you do is stare at a blank sheet of paper until drops of blood form on your forehead.

Gene Fowler

7. We offer free consultations.

Send us any document or link to a website and we’ll give you a complimentary evaluation with absolutely no obligation. Really!

8. We pay referral fees.

Our business has grown tremendously over the years, in large part to the many referrals we get from clients. We decided that putting our money where our mouth was and paying referral fees would be the right thing to do. If we get a client thanks to your referral, we’ll happily pay you 10% of revenue over the life of the client.