Privacy and Ethics Policies

Testimonial

Documedic was instrumental in completing a thesis that I could be very proud of. Erin’s work was professional, timely, and accurate. It was wonderful to be able to focus on the content and to know that a professional copy editor was taking care of the formatting of the document. Erin provided sound advice and direction which kept me on track and was always willing to answer any questions I had throughout the editing process. Thank you so much for a job well done! (July, 2008)

Heather Findlay, MA, Royal Roads University

Documedic takes the privacy, confidentiality, and authorial integrity of our clients and their work very seriously. We uphold the high ethical and legal standards that rightly underpin our collection of personal information, our protection of sensitive business data, and our accuracy with scholarly research.

Privacy

We collect personal information in order to work effectively with clients, and in so doing we conform to the province of Alberta’s Protection of Information and Privacy Act (PIPA). PIPA sets standards for the use of personal information by private sector organizations. The aim is to balance individuals’ rights to have their information protected with organizations’ needs to collect, use, and disclose information for reasonable purposes. We invite you to read Documedic Editing Solutions’ Personal Information Protection Policy.

PIPA gives you the following rights:

know why we collect, use, or disclose your personal information;
expect us to collect, use, or disclose your personal information reasonably and appropriately;
expect us to protect your personal information by taking appropriate security measures;
know who in Documedic is responsible for protecting your personal information;
expect the personal information we use or disclose about you to be accurate and complete;
request access to your personal information and ask for corrections; and
complain about how we handle your personal information.

PIPA requires us to

obtain your consent when we collect, use, or disclose your personal information (except in limited circumstances where no consent is required);
collect information by fair and lawful means;
tell you how your personal information is being used and to whom it has been disclosed upon your request;
have personal information policies that are clear, understandable, and readily available; and
destroy, erase, or make anonymous personal information about you that we no longer need.

Quote

How forcible are right words!

Job 6:25

Confidentiality

It is Documedic’s policy to consider any document not within the public domain or otherwise freely available to the public to be confidential. Our duty of confidence is neither to disclose nor make use of any information for any purpose other than that intended by our client. All documents are received, acted upon, and stored or deleted so as to ensure the confidentiality of the information contained therein.

Testimonial

I am a jubilant customer and fan of Documedic! I am grateful that Documedic was recommended to me by a colleague at Royal Roads University. Documedic’s thoroughness and expertise saved me hours of valuable time and no doubt many tears. I will stand by my testimonial, and I would not hesitate to recommend them to a friend or a colleague. (August, 2009)

Sue Garries, RPN, MA, Royal Roads University

For sensitive or classified documents, Documedic staff are willing to sign a non-disclosure agreement, either our own or one of our client’s choosing. Click here to read Documedic Editing Solutions’ Mutual Non-Disclosure Agreement.

Authorial Integrity

Most universities have policies in place to maintain high ethical standards in research and scholarship. We understand and uphold these policies, particularly in terms of authorial integrity and plagiarism. Our work should be noted on the appropriate page of the thesis, such as the acknowledgements page, to alert the thesis committee that the thesis has been edited.

The Canadian Institutes of Health Research (CIHR), the Natural Sciences and Engineering Research Council (NSERC), and the Social Sciences and Humanities Research Council (SSHRC), together forming the Tri-Council, are the major Canadian sources of funds for academic research and scholarship. They are committed to the highest standards of research integrity. Click here to read the Tri-Council Policy Statement: Integrity in Research and Scholarship in full.

Unless otherwise specified, we endeavour to follow the Editors’ Association of Canada’s Guidelines for Editing Theses; if written permission is required, we will sign a permission form (such as the one given in these guidelines).